One platform for every conversation.
Deploy AI agents across voice, chat and business workflows. Configure what they know, what they may do, and when they hand over to a person.
Conversation arrives
Voice, chat or messaging
Agent understands
Intent and details
Approved knowledge
Your sources only
Authorized action
Your tools only
Resolve or escalate
With a summary
Four products, one shared understanding of your business.
Start with one. Add others without rebuilding the knowledge, rules and integrations you've already set up.
Samvaad Voice
Create AI voice agents that can handle inbound conversations, answer questions, qualify leads, schedule appointments, and assist customers through supported telephony integrations.
Samvaad Chat
Deploy conversational AI experiences across websites and supported messaging channels.
Samvaad Support
Help support teams resolve routine inquiries faster and provide consistent customer experiences.
Samvaad Automations
Connect AI conversations to business systems and automate repetitive tasks across your organization.
How the platform is layered.
Every product uses the same five layers, which is why configuration carries across channels.
Channels
Voice calls through supported telephony, website chat, and supported messaging platforms. One agent can serve several.
Understanding
Natural-language interpretation of what the customer wants, with clarifying questions when the request is ambiguous.
Knowledge
Answers come only from sources you connect and approve: documents, help articles, FAQs, or business APIs.
Actions
Tools you authorize: create a record, book a slot, open a ticket, send a notification, with optional human approval.
Oversight
Transcripts, summaries, escalation rules and logs so your team can review what happened and improve the agent.
See what an AI agent could do for your business.
Tell us what you want to automate. We'll walk through how Samvaad Agents could fit your channels, systems and team.